Time Warner Cable

Oceanic Time Warner Cable AHFH
Frequently Asked Questions

If your question isn't answered here, call 643-2337 or visit the Oceanic Time Warner Cable Division website oceanic.com or just e-mail and we'll respond to your request soon.

Unlimited Calling. Calling anyone in Hawaii, the United States and Canada, talk as long as you want, call as frequently as you like

Special Features

Can I get Caller ID, Call Waiting, Speed Dial and Call Forwarding?
How do I use Call Waiting?
How do I use Caller ID?
How do I use Speed Dial?
How do I use Call Forwarding?
Does Digital Phone offer Voice Mail?
Does Digital Phone offer a Calling Card?
Can I receive collect calls?
Can I call 9-1-1?

Q:	Can I get Caller ID, Call Waiting, Speed Dial and Call Forwarding?

A:	Yes. All at no extra charge.

Q:	How do I use Call Waiting?

A:	Click here.

Q:	How do I use Caller ID?

A:	Click here.

Q:	How do I use Speed Dial?

A:	Click here.

Q:	How do I use Call Forwarding?

A:	Click here.

Q:	Does Digital Phone offer Voice Mail?

A:	Yes. Available for an additional $3.95/month. Allows you to retrieve your messages from home or away.

Q:	Does Digital Phone offer a Calling Card?

A:	Not yet, but we plan to offer it soon.

Q:	Can I receive collect calls?

A:	Yes. Your total collect call charges are listed together as Directory Assistance and Operator Services on your monthly bill. For call-by-call details, click on My Account at www.twcdigitalphone.com.

Q:	Can I call 9-1-1?

A:	Yes, absolutely. Safety is an important consideration and Digital Phone service provides Enhanced 9-1-1 service which transmits your address and phone number to emergency services should you need to dial 9-1-1. Please note that Digital Phone service does not include back-up power. As in the case with a cordless phone, should there be a power outage, Digital Phone service, including the ability to access 9-1-1 services, will not be available until the power is restored.