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Parental Control

You can go to Answers On Demand, digital channel 311, where you'll find step-by-step tutorials or see steps below. Additional parental control information can be found here.

To further safeguard our viewers, TWC has a digital tier called Family Choice. The Family Choice tier includes 15 family-friendly channels and can be ordered by any customer who subscribes to Basic Service and a digital box. All TV sets must have the same service as Music Choice, On Demand, and premium channels are excluded. View Family Choice Channels here.

Parents can block a show according to rating.

Blocking One Channel

Or, parents can just as easily block a range of channels

Blocking Multiple Channels

Only family members with the PIN can change settings.

Common Sense Media

Time Warner Cable has partnered with Common Sense Media to bring you more control over what your children watch on TV, view online and more. As a non-partisan, not-for-profit organization, Common Sense Media provides trustworthy information and tools, as well as an independent forum, so that you can make educated decisions as to what media your family should encounter.