Time Warner Cable has launched Switched Digital Video (SDV) in many neighborhoods around the country. This exciting new technology allows us to bring you many additional services, including new HD channels and HD versions of popular existing channels.

About SDV
Channels delivered using Switched Digital Video (“SDV”) are only transmitted over our cable system on an as-needed basis. As a result, SDV uses system capacity more efficiently than the traditional, always-on method. This frees up bandwidth and allows Time Warner Cable to offer its customers additional digital channels and HD digital channels. Some existing services may be delivered using SDV in order to make additional bandwidth available. Once channels are delivered using SDV, they will no longer be available to devices like TiVo DVRs unless you have the Tuning Adapter.

What this means for customers with TiVo®
Some channels may be delivered using SDV in order to make additional bandwidth available. Because TiVo DVRs are only capable of accessing our one-way services, some channels are not available on HD TiVo DVR unless you have a Tuning Adapter. Customers with TiVo Series 3, TiVo HD, and TiVo HD XL DVRs can order a FREE Tuning Adapter now. (Tuning Adapters are not designed to work with TiVo Series 2 DVRs and earlier products that do not require a CableCARD.)

You can order a FREE Tuning Adapter now by filling out a pre-order form.