Welcome to Oceanic's Help Desk

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chat-thumb.jpg Chat Online Billing-Related and Technical Support Chats are available 24 hours a day, 7 days a week. Sales-Related Chat is available daily: 9am-9pm.

Click here to chat with one of our representatives.


call-thumb.jpg Call Us

Click here to call our call center.


locations-thumb.jpg Customer Care Locations Bill-paying and specified service-related transactions.

Click here to look up one of our Customer Care Centers.


Retail Locations Authorized Retail Locations Talk to an Authorized Retailer about Oceanic Time Warner Products.

Click here to look up one of our Authorized Retail Locations.


System Status System Status Information on your cable service status, including planned service outages and upgrades.

Click here to check on our cable system status.