Welcome to Oceanic’s Help Desk

Contact Us

chat-thumbChat Online

Billing-Related and Technical Support Chats are available 24 hours a day, 7 days a week. Sales-Related Chat is available daily: 9am-9pm.
circle Click here to chat with one of our representatives.

customer-care-thumbCustomer Care Locations

Bill-paying and specified service-related transactions.
circle Click here to look up one of our Customer Care Centers.
circle Click here to view Customer Care Locations – Holidays Observed

locations-thumbAuthorized Retail Locations

Talk to an Authorized Retailer about Oceanic Time Warner Products.
circle Click here to look up one of our Authorized Retail Locations.