Cable Status

Current outage information is no longer available on this web page.

For the latest on outage information please call 643-2100.

  • Enter the phone number associated with your account then select “Technical Support” as the reason for your call.
  • Our system will be able to recognize the area you are calling about and will be able to advise you of any known service interruption in your area.
  • Our automated system will also give you an option to receive a call back once services are restored.

Thank you for being an Oceanic Time Warner Cable customer.

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Planned Service Outages and Upgrades

Wednesday, 17 December 2014 | 08:00 AM – 03:00 PM
On Maui, in Wailuku and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Wednesday, 17 December 2014 | 08:00 AM – 04:00 PM
On Kauai, in Kapaa and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Thursday, 18 December 2014 | 12:00 AM – 07:00 AM
Hawaii Statewide, account service feature changes including, but not limited to password changes; MyServices, MyAccount services on oceanic.com and timewarnercable.com may be briefly unavailable due to maintenance.

Thursday, 18 December 2014 | 08:00 AM – 04:00 PM
On Kauai, in Lawai, Koloa, Kalaheo and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Thursday, 18 December 2014 | 09:00 AM – 03:00 PM
On Maui, in Lahaina and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

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Last updated: Wednesday, December 17, 2014 at 05:11 AM