Cable Status

Current outage information is no longer available on this web page.

For the latest on outage information please call 643-2100.

  • Enter the phone number associated with your account then select “Technical Support” as the reason for your call.
  • Our system will be able to recognize the area you are calling about and will be able to advise you of any known service interruption in your area.
  • Our automated system will also give you an option to receive a call back once services are restored.

Thank you for being an Oceanic Time Warner Cable customer.

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Planned Service Outages and Upgrades

Planned maintenances are subject to change and may not include any emergency maintenances that are required.

Monday, 04 May 2015 | 05:00 AM – 03:00 PM
On Oahu, in Moili’ili, Manoa, Waikiki, Makiki, Honolulu and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Tuesday, 05 May 2015 | 02:00 AM – 06:00 AM
On Oahu, in Honolulu, including but not limited to, Downtown Honolulu, Kaka’ako, Punchbowl and surrounding areas, video services may be intermittent or briefly unavailable when Cable TV set top boxes auto-reboot due to network maintenance.

Tuesday, 05 May 2015 | 05:00 AM – 08:00 AM
On Oahu, in Punaluu, Laie, Kahuku, Kaaawa, Hauula and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Tuesday, 05 May 2015 | 05:00 AM – 12:00 PM
On Oahu, in Moili’ili, Manoa, Waikiki, Makiki, Honolulu and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Tuesday, 05 May 2015 | 09:00 AM – 11:00 AM
On Oahu, in Sunset, North Shore and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Tuesday, 05 May 2015 | 10:00 AM – 02:00 PM
On Oahu, in Pearl City, Aiea, Waikele, Waipio and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Wednesday, 06 May 2015 | 12:00 AM – 05:00 AM
On Oahu, in Mililani, Wahiawa, Schofield Barracks, North Shore and surrounding areas, Commercial Dedicated Access services may be intermittent or briefly unavailable due to network maintenance.

Wednesday, 06 May 2015 | 02:00 AM – 06:00 AM
On Oahu, in Honolulu, including but not limited to, Moili’ili, Makiki, Waikiki, Manoa and surrounding areas, video services may be intermittent or briefly unavailable when Cable TV set top boxes auto-reboot due to network maintenance.

Thursday, 07 May 2015 | 05:00 AM – 01:00 PM
On Oahu, in Honolulu, including but not limited to, Downtown Honolulu, Kaka’ako, Punchbowl and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.  Modems may auto-reboot during the maintenance.

Thursday, 07 May 2015 | 09:00 AM – 02:00 PM
On Oahu, in Waimanalo and surrounding areas, all services may be intermittent or briefly unavailable due to network maintenance.

Thursday, 07 May 2015 | 10:00 AM – 02:00 PM
On Oahu, in Honolulu, including but not limited to, Salt Lake, Mapunapuna, Airport and surrounding areas, Internet and Phone services may be intermittent or briefly unavailable due to network maintenance.

Friday, 08 May 2015 | 12:30 AM – 04:30 AM
Hawaii Statewide, new streams for Video On Demand services may be intermittent or briefly unavailable due to network maintenance.

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Last updated: Sunday, May 03, 2015 at 07:37 AM