Customer Care Centers

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You may pay your bill at these convenient locations:

Oahu Customer Care Centers

 
Oceanic Time Warner Cable
Address:P.O. Box 30050
City, State, Zip: Honolulu, Hawaii 96820-0050
Mail in your bill payments to this P.O. Box.
Do not mail payments to other office locations.

 
Mililani Tech Park Office
Address:200 Akamainui St.
City, State, Zip:Mililani, Hawaii 96789
Hours:Monday through Friday: 7:30am - 6:00pm.
Saturday: 8:00am - 4:15pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside main office. Processed the following workday, Mon-Fri.
Location:Directions & Map

 
Ward Centers Office
Address:940 Auahi Street, 2nd Floor
City, State, Zip:Honolulu, Hawaii 96814
Hours:Monday to Saturday: 9:30am - 7:00pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - front door. Processed the following workday, Mon-Fri.
Location:(Corner of Ward Ave. and Auahi St.) Directions & Map

 
Hawaii Kai Office
Address:Koko Marina Shopping Center
7192 Kalanianaole Hwy.
City, State, Zip:Kaneohe, Hawaii 96825
Hours:Mon., Tues., Thurs., Fri.: 8:30am - 5:00pm.
Wednesday: 8:30am - 6:00pm.
(closed from 1:00pm -2:00pm.)
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside front door. Processed the following workday,
Location:Directions & Map

 
Kaneohe Office
Address:Windward City Shopping Center
45-480 Kaneohe Bay Drive
City, State, Zip:Kaneohe, Hawaii 96744
Hours:Mon., Tues., Thurs. - Sat.: 9:00am - 5:00pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:None.
Location:Directions & Map

 
Hickam AFB Office
Address:Hickam Exchange Bldg 1232
City, State, Zip:Hickam, Hawaii 96853
Hours:Monday through Friday: 9:00am - 5:00pm
(closed from 1:00pm - 2:00pm)
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside office. Before 4:30pm, processed same day. After 4:30pm, processed the following business day.
Location:Directions & Map

 
Navy Exchange Kiosk - Sales Only
Address:4725 Bougainville Drive, Building 631
City, State, Zip:Honolulu, HI 96818
Hours:Monday through Sunday: 9:00am - 9:00pm (closed from 1:00pm - 2:00pm)
Accepts:Sales only. No payments or equipment exchanges.
Drop Box:None.
Location:Kiosk is located on the first floor, at the base of the escalator.
Directions & Map

 
Foodland and Sack 'n Save
Locations:Foodland and Sack 'n Save Courtesy Counters
Accepts:Cash, Check and Money Order payments between 7:00am and 7:00pm.
Note:Each store charges a handling fee. You must provide your Oceanic account number or Oceanic bill statement.

Maui Customer Care Centers

 
Kahului Office
Address:158 Ma'a Street
City, State, Zip:Kahului, Hawaii 96732
Hours:Monday through Friday: 8:00am - 6:00pm.
Saturday: 9:00 am - 3:00 pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside main office. Processed by the following business day.
Location:Directions & Map

 
Lahaina Office
Address:910 Honoapiilani Hwy
Suite 6
City, State, Zip:Lahaina, Hawaii 96761
Hours:Monday through Friday: 8:00am - 5:00pm
(closed from 1:00pm - 2:00pm).
Saturday: 9:00am - 3:00pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside main office. Processed by the following business day.
Location:Directions & Map

Big Island Customer Care Centers

 
Hilo Office
Address:548 Kanoelehua Ave.
City, State, Zip:Hilo, Hawaii 96720
Hours:Monday through Thursday: 8:30am - 4:30pm.
Friday: 8:30am. - 6:00pm.
Saturday: 9:00am - 1:00pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside main office. Processed by the following business day.
Location:Directions & Map

 
Kona Office
Address:73-4876 Kanalani Street
City, State, Zip:Kailua-Kona, Hawaii 96740
Hours:Monday through Friday: 8:00am - 5:00pm
Saturday: 9:00am - 1:00pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - outside main office. Processed by the following business day.
Location:Directions & Map

Kauai Customer Care Centers

 
Lihue Office
Address:Lihue Industrial Park - Phase 2
3022 Peleke Street
City, State, Zip:Lihue, Hawaii 96766
Hours:Monday through Friday: 8:00am - 5:00pm.
Saturday: 8:00am - 1:30pm.
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:24 hours - (in lobby or door slot) Business hours - processed same day. After hours - processed next day.
downloadDirections & Map

 
Princeville Mail Service Center
Address:Princeville Shopping Center
5-4280 Kuhio Hwy
City, State, Zip:Princeville, Hawaii 96722
Drop Box:Payments only. Processed on the following business day.
Location:Directions & Map

Lanai Customer Care Center

 
Lanai Office
Address:730 Lanai Ave.
Suite # 118A
City, State, Zip:Lanai City, Hawaii 96763
Hours:Thursday: 8:00am. - 12:00pm.
Friday: 1:00pm. - 5:00pm.
Accepts:Check or Cash - exact amount only.
Drop Box:None.
Location:Directions & Map

Molokai Customer Care Center

 
Molokai Office
Address:On Uili St., Lot 18 Go west of Kaunakakai onto Maunaloa Highway - across the 7th Day Adventist Church.
Hours:Friday: 8:00am - 4:15pm
(closed from 11:30am -12:30pm)
Accepts:Cash, Check, Credit Card, Gift Certificates and Money Orders.
Drop Box:None.
Location:Directions & Map