Customer Care Centers


You can pay your bill at these convenient locations:

OAHU
Oceanic Time Warner Cable
P.O. Box 30050
Honolulu, HI. 96820-0050
P.O. Box Payment
24 hours a day. Mail in your payments to this address.
Mililani Tech Park
200 Akamainui St.
Mililani, HI 96789


Directions & Map
Front Desk:
Monday through Friday:   7:30 a.m. - 6:00 p.m.
Saturday:                         8:00 a.m. - 4:15 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside main office) Processed within 3-4 working days.
Sears
Ala Moana Shopping Center
1450 Ala Moana Blvd.
Honolulu, HI 96814


Directions & Map
Front Desk:
Monday through Friday:   9:30 a.m. - 6:00 p.m.
Saturday:                         9:00 a.m. - 5:30 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(store hours - corner of desk) Processed within 3-4 working days.
Hawaii Kai Office
Koko Marina Shopping Center
7192 Kalanianaole Hwy.
Honolulu, HI 96825


Directions & Map
Front Desk:
Mon, Tues, Thurs, Fri:         8:30 a.m. - 5:00 p.m.
Wednesday:                         8:30 a.m. - 6:00 p.m.
(closed from 1pm-2pm)


Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside front door) Processed the following workday (Mon-Fri).

Kaneohe Office
Windward City Shopping Center
45-480 Kaneohe Bay Drive


Directions & Map
Front Desk:
Mon, Tues, Thurs - Sat:   9:00 a.m. - 5:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
none
Hickam AFB
Hickam Exchange - Bldg 1232
Hickam, HI 96853


Directions & Map
Front Desk:
Monday through Friday:   9:00 a.m. - 5:00 p.m.
(closed from 1pm-2pm)


Accepts:
Cash, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside office)
Before 4:30PM - Processed same day.
After 4:30PM - Processed the following business day.

Foodland and Sack 'n Save
Foodland and Sack 'n Save Courtesy Counters are accepting cash/check/money order payments between 7:00 a.m. and 7:00 p.m. (please be advised that each store charges a handling fee). You must provide your Oceanic account number.
MAUI
Kahului Office
Kahului Industrial Park
350 Hoohana Street
Kahului, HI 96732


Directions & Map
Front Desk:
Monday through Friday:   8:00 a.m. - 6:00 p.m.
Saturday:                         9:00 a.m. - 3:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside main office) Processed by the following business day.
Lahaina Office
910 Honoapiilani Hwy, Suite 6
Lahaina, HI 96761


Directions & Map
Front Desk:
Monday through Friday:   8:00 a.m. - 5:00 p.m.
(closed from 1pm-2pm)

Saturday:                         9:00 a.m. - 3:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside main office) Processed by the following business day.

BIG ISLAND
Hilo Office
Hilo Shopping Center
1257 Kilauea Ave.
Hilo, HI 96720


Directions & Map
Front Desk:
Monday through Thursday:  8:30 a.m. - 4:30 p.m.
Friday:                            8:30 a.m. - 6:00 p.m.
Saturday:                         9:00 a.m. - 1:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - outside main office) Processed by the following business day.
Kona
73-4876 Kanalani Street
Kailua-Kona, HI 96740


Directions & Map
Front Desk:
Monday through Friday:   8:00 a.m. - 5:00 p.m.
(closed from 1pm-2pm)

Saturday:                         9:00 a.m. - 1:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.


Drop Box:
(24 hours - outside main office) Processed by the following business day.

Kohana
(part of Kona)
Front Desk:
Thursday:                         9:00 a.m. - 1:00 p.m.
KAUAI
Lihue Office
Lihue Industrial Park - Phase 2
3022 Peleke Street
Lihue, HI 96766


Directions & Map
Front Desk:
Monday through Friday:   8:00 a.m. - 5:00 p.m.
Saturday:                         9:00 a.m. - 1:00 p.m.

Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
(24 hours - in lobby or door slot)
Business hours - processed same day.
After hours - processed next day.
Princeville Mail Service Center
Princeville Shopping Center
5-4280 Kuhio Hwy
Princeville, HI 96722


Directions & Map
Drop Box:
(payments only) Processed on the following business day.
LANAI
Lanai
730 Lanai Ave., Suite # 118A
Old Dole Admin Bldg, across Dole Park
- flag pole in front of courtyard.


Directions & Map
Front Desk:
Thursday:                          8:00 a.m. - 12:00 p.m.
Friday:                               1:00 p.m. - 5:00 p.m.

Accepts:
Check or Cash - exact amount only.

Drop Box:
none
MOLOKAI
Molokai
On Uili St., Lot 18

Go west of Kaunakakai onto Maunaloa Highway - across the 7th Day Adventist Church.


Directions & Map

Front Desk:
Thursday & Friday:       8:00 a.m. - 4:15 p.m.
(closed from 1pm-2pm)


Accepts:
Cash, Check, Credit Card, Gift Certificates and Money Orders.

Drop Box:
none