Road Runner Approved

Oceanic Time Warner has initiated a service program that will provide our valued broadband Internet subscribers with computer repair, system upgrade, and consultation done by qualified local service companies, at discounted rates. We have endorsed these select companies (listed below) as "Road Runner Approved."

Listed below are computer issues that Road Runner Approved companies, for a fee, are trained and certified to handle for you. They are also available to assist you with system upgrades. Should you experience problems that are not listed below, please contact Oceanic Time Warner Cable at 643-2100.

Virus Removal
Firewall
Router/switch/gateway issues
Computer not starting up
Sound Card Issues
Printer Issues
Pop-up ads
Spyware issues
Video driver issues
Operating System Errors
Microsoft Outlook (or other email programs software)

Cowabunga! Computers (Servicing Oahu) 1953 S. Beretania St. suite 3C (808) 949-6888 www.smartcows.com 8am-6pm M-F, 10am-6pm Sat	The Computer Store (Servicing Hilo) (808) 969-1166 www.computerstoreinc.com 8am-5pm M-F, 9am-1pm Sat, Closed Sun
Island Tech Office Equipment (Servicing Kailua Kona) 74-5543 Kaiwi St. #A145 Kailua-Kona, HI 96740 (808) 329-8124 www.islandtechofficeequipment.com 8am-5pm M-F	Mac Mouse (Servicing Oahu) 627 South St. #105 (808) 921-8294 www.macmouse.com 8am-6pm M-F, 9am-12pm Sat

IMPORTANT NOTICES

Oceanic Time Warner Cable does not control Road Runner Approved (RRA) companies' service rates. Contact RRA companies directly for their rates and limits.
Oceanic Time Warner Cable is not liable or responsible for work performed or any damages caused by RRA companies. RRA companies assume all responsibility for the work they perform and any on-site problems that may occur. Therefore, subscribers should contact them directly for assistance.
Oceanic Time Warner Cable will provide support of the cable modem installation for a period of thirty (30) days following the completed installation date. This support is limited to: Ethernet card (only if Ethernet card is installed by an Oceanic Time Warner Cable representative), Internet Explorer configurations, Outlook Express configurations and respective ISP Client Software.